Service businesses often grow on a patchwork of spreadsheets, text messages, paper notes, and disconnected tools. Important job details are hard to find, customers lack visibility, and owners spend too much time coordinating work instead of moving it forward.
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Field service management · CRM · Portals
TradeWork
The work behind the work, finally organized.
TradeWork is a field service management platform for contractors and service businesses. It brings jobs, customers, workers, communication, and day-to-day operations into one responsive system.
TradeWork was designed as a shared operating system for the entire service lifecycle. An internal workspace gives the business control of requests, active jobs, teams, and customer relationships, while dedicated customer and contractor portals give everyone the right information without exposing the back office.
Capabilities
Designed around
the people using it.
Job management
Track work from the first request through scheduling, progress, documentation, invoicing, and completion.
Built-in CRM
Keep customer records, job history, conversations, and important details connected in one place.
Customer portal
Give customers a clear, self-service view of their requests, project updates, and shared information.
Contractor portal
Coordinate assignments and give field partners direct access to the work and details relevant to them.
Responsive operations
A consistent experience across office desktops, tablets, and phones for work that rarely stays at a desk.
Role-based workflows
Purpose-built views help owners, employees, contractors, and customers focus on their part of the process.
Built for
- Service business owners
- Office and operations teams
- Field workers and contractors
- Customers
What it changes
- 01One source of truth for jobs and customers
- 02Less time spent chasing updates
- 03Clearer customer and contractor communication
- 04A system designed to grow with the business